Emotional Resilience And Self-Care Support For Frontline Workers

Supporting the homeless and rough sleepers has not suddenly become stressful due to the spread of Covid-19, but the virus has added another level of urgency and strain on an already overburdened system.

A survey conducted by Community Care at the start of March, found more than 70% of children’s social workers struggling with their existing caseload, just one recent example of practitioners across the sector expressing the pressures they face. In addition to longstanding heavy workloads and stretched budgets, working to support and protect adults, families and young people who are living in difficult and distressing circumstances or have experienced abuse and trauma is an inherent part of the job and can take an emotional toll. But practising during the coronavirus outbreak, when teams are depleted and families and individuals are under more strain than usual, is making a challenging role harder for many.

Community Care Inform’s guide to developing emotional resilience and wellbeing in practitioners has long been one of their most popular guides and has been used by even more social workers in the past few weeks. Community Care Inform is a subscription resource to thank all social work and care staff for the incredible work that they continue to do and help you look after your own wellbeing when under extra strain. They have now made this guide freely available to everybody.

What’s in the guide?

The guide, written by Louise Grant and Gail Kinman who have carried out original research in this area and drawn practical messages about developing resilience from other studies, includes:

  • The “competencies” that support emotional resilience, including self-compassion and self-care and having a flexible range of coping skills;
  • How to ensure emotional literacy allows for “appropriate empathy”, rather than being overwhelmed by concern and distress for others;
  • Specific techniques practitioners can try to develop a personal resilience “toolbox” that meets their own needs and allows them to respond to different situations. These include mindfulness, skills from cognitive behavioural therapy and ways to make the most of support from peers and supervisors.

In their introduction to the guide, Grant and Kinman emphasise that professional wellbeing starts with organisations providing their employees with adequate resources, learning and appreciation of their efforts. Their message continues: “We urge organisations to wrap support around their workers; this is crucial no matter how resilient we or others think we are.”

Community Care is providing this resource to complement organisational support. As the guide says, “social care professionals are often reluctant to prioritise their own wellbeing over other people’s needs”. But there has never been important time to practice self-care and self-compassion.

You can download the guide here.