Good Samaritan Helps Homeless Person Refused A Cup Of Water in McDonalds

When a customer queuing in a Cardiff McDonald’s saw a homeless woman in front of him being refused a cup of hot water, he decided to step in and help.

That customer, Jonathon Pengelly, posted the story on Facebook, saying: “The member of staff told her no. I don’t know what was going through their mind but a lady, clearly homeless, was asking for a basic human right and for a multi-billion pound company to say no is disgusting!”

Now, his Facebook post has been shared thousands of times. He says: “I couldn’t help but notice the lady in front me, all she asked for was a cup of hot water. My heart was shattered! So I spoke to her and told her to order what she wanted, expecting her to order everything. I was so shocked. She asked for a single cheeseburger and that was it. We bought as much as we could carry so I knew she wasn’t going to be hungry.”

After speaking to the woman and hearing her story, Jonathon decided to help even more by letting Polly and her friend stay at his house and cooked them a meal. He said: “When I got to speak to them I was genuinely shocked at their story and how educated they were! So full of life and enthusiasm and they literally have nothing!”

“Polly and her mate have had showers, brushed their teeth and they both said they have never felt so appreciated in their life. I’m no saint, but this small act of kindness cost me about £20. It costs nothing to be kind, and I genuinely hope people share this to raise awareness of homelessness throughout the UK!”

A McDonald’s spokesperson said: “There is no McDonald’s policy to ban homeless people from our stores and the vast majority of such requests are granted by our restaurant teams.”