Outrage As Homeless Doused With Cold Water

A charity that helps homeless people were appalled to hear of a group being doused with cold water as they sheltered in a doorway. The event came to light after Peoples’ Picnic volunteers, who provide meals for homeless people, posted on their Facebook page.

The outrage at a Norwich shopping centre, Castle Mall, was investigated after reports that a “laughing guard” threw a bucket of water over a group taking refuge in a doorway. The group was left with clothes, possessions and sleeping bags drenched as temperatures tumbled.

The post on The People’s Picnic Facebook page said: “A few of the guys seeking refuge in a doorway round the back of the Castle Mall were subjected to having a bucket of cold water thrown over them by a laughing security guard.”

“Not only did he leave them in soaking wet clothes, freezing and exposed to harsh declining temperatures, but also drenched their sleeping bags which were the only other means of keeping them warm.”

The guard responsible has been suspended and the company providing security to the centre apologised and pledged to donate to a local homeless charity.

Amanda Phillips, centre manager, said Castle Mall had carried out a joint investigation with Interserve, which provides its security guards. She said: “One of Interserve’s employees in the security team has been suspended on the grounds of gross misconduct and is no longer working at Castle Mall.”

An Interserve spokesperson said: “We are very sorry for what has happened and are extremely disappointed with the behaviour of this individual, which is against everything we stand for as a company.”

“We work closely with several charities for the homeless and take the issue very seriously. We will be making a donation to local homeless charities by way of an apology.”

‘Tis the season of goodwill – except if your homeless, apparently!